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You can return items purchased from us.

On this page you can pay for the shipping and administration fee and get a return slip for your return.

Once the payment is completed, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.

Please read our Return policy on our website before completing this step!

Name

Please enter name

Address

Please enter address

Zip / postal code

Please enter zip / postal code

City

Please enter city

Country

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Email address

Please enter email address

Mobile

Reference (e.g. order number)

Please enter reference

I have read and agree to the terms You need to accept the terms

You are almost done!

We have received the information regarding your return. Please follow the steps below to complete the return.

A copy of the return information has been sent to .

Return slip

Download, print, and fill in the return slip.
Download
Prepare the package

Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Shipping label

Download and print your shipping label.

Download

Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

Don't have access to a printer?

Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

Don't have access to a printer?

Simply write the numerical code on the package.
Hand in your package

Drop off the package at a parcel shop. Find your nearest here.

Returportal

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