Start your return 🔄 (The Netherlands)
Help us locate your order by filling out the form below.
Important: Read this before returning an item
Unfortunately, we cannot accept your return if:
- The item is not in new condition.
- The 30-day return period has expired.
- The item is not securely packaged.
- The item has been exposed to smoke or similar odors.
- The item is not the original one we sent.
Note:
You must print a return label and attach it to the package (Printer required).
Read more about our return policy here:
Return Policy
Select the items you want to return
Order:
We have received the information regarding your return. Please follow the steps below to complete the return.
A copy of the return information has been sent to .-
Download and print
This return document contains both your shipping label and return slip. Please download and print the return document.
Cut along the dotted line to separate the return slip and the shipping label.
Don't have access to a printer?
Simply present the QR code below when handing in your package. The QR code has also been sent to your email.
Don't have access to a printer?
Simply write the numerical code on the package.
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Prepare the package
Pack your return items and, possibly, the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.
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Hand in your package
Drop off the package at a parcel shop. Find your nearest here.