Start your return
Help us find your order. Fill out the form below.
If you wish to return items you have purchased from us, you can easily do so here. On this page, you have the option to request a shipping label for your return package.
Once your payment has been processed, you will receive your shipping label on the receipt page. A copy of this document will also be sent to your provided email.
As soon as we have received your returned package, our customer service team will ensure swift processing. If your return order meets the necessary conditions, we will promptly arrange for a refund of your purchase
Select the items you want to return
Order:
We have received the information regarding your return. Please follow the steps below to complete the return.
A copy of the return information has been sent to .-
Download and print
This return document contains both your shipping label and return slip. Please download and print the return document.
Cut along the dotted line to separate the return slip and the shipping label.
Don't have access to a printer?
Simply present the QR code below when handing in your package. The QR code has also been sent to your email.
Don't have access to a printer?
Simply write the numerical code on the package.
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Prepare the package
Pack your return items and, possibly, the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.
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Hand in your package
Drop off the package at a parcel shop. Find your nearest here.