Returnering af en vare

Vi er kede af, at varen ikke passede, men det skal være nemt at sende retur.

Her kan du oprette en returlabel og sende varen tilbage til os.

Husk, at varen skal være i samme stand som ved modtagelsen og returneres inden 14 dage.

Læs vores returpolitik her: https://genklaed.dk/policies/refund-policy

OBS: Ved valg af DAO/PostNord kan pakken sendes tilbage uden brug af printer.

- PostNord sender en QR-kode.

- Ved brug af Dao, fortæller du personalet i butikken, den pakkekode, din pakke har. Så printer de et label.

- Ved GLS skal bruges en printer.

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FOR INTERNATIONAL CUSTOMERS

If you wish to return an item from outside of Denmark, you're responsible for arranging and covering the return shipping yourself.

Please follow these steps:

Choose a courier of your choice (e.g. DHL, UPS, GLS, your local postal service).

Make sure the package is sent with tracking (track & trace).

Clearly mark the package as a return to avoid customs charges.

Send the package to the following return address:

Genklæd

Strandstien 2

4400 Kalundborg

We recommend using insured and trackable shipping, as you're responsible for the return until it arrives with us.

Please notify us at kontakt.genklaed@gmail.com once the return has been shipped.

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