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You can return items purchased from us.

On this page you can pay for the shipping fee and get a return slip for your return.

Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.

Once we receive your return package, our customer service will process it as soon as possible. If your return order meets the return conditions, we will refund your purchase.

Printer required. You will get your return slip as a PDF file, that you have to print yourself.




Payment complete

Your return slip and shipping label are ready.

Follow the instructions below and get your shipment ready.


Print the return slip, fill it out and put it in your return package. Tape the package well, so it doesn’t get opened during shipping.


Print the shipping label and tape it to your package. Please don’t tape over the bar code as it may affect the delivery process.


Your return is ready for shipping now. Drop it off at the closest GLS Parcel Shop.