Fill out your information
You can return items purchased from us.
On this page you can pay for the shipping fee and get a return slip for your return.
Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.
Once we receive your return package, our customer service will process it as soon as possible. If your return order meets the return conditions, we will refund your purchase.
We have received the information regarding your return. Please follow the steps below to complete the return.A copy of the return information has been sent to .
Download and fill out the return slipDownload
Download and print your shipping label.Download
Prepare your return package
Pack your return items and the return slip in the accompanying packaging. Affix your shipping label to the outside of the package with tape.
NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.
Hand in your package
Hand in your return package at the carrier’s service point. Find your nearest here.
Don't have access to a printer?
Don't worry. Your return request is available as a label-free return. Write your 9-digit code on the outside of your item's packaging. Please write the numbers clearly and legibly.