Returning items purchased online at Kvik.es

It's easy to return items purchased online at www.kvik.es. Simply fill in all the fields below - remember to add your order number in the reference field.

You will then receive your parcel label by email to print. Pack your returned goods securely, attach the completed return note that you received with the parcel and attach the parcel label to the parcel. If you have lost your return note, you can print a new one on the next page.

You are now ready to hand in your return parcel at a DPD collection point, after which it will be returned to our warehouse.

Important! Orders purchased at www.kvik.es must always be returned to Kvik A/S and cannot be returned in our physical stores.

There is a 30-day right of cancellation when purchasing goods from the Kvik webshop. The right of cancellation runs from the time you receive the goods. If you have purchased your goods in one of Sandvik's physical stores, you must contact the store directly.

If you wish to complain about an item purchased on the webshop, you can read more about it here:

Name

Please enter name

Address

Please enter address

Zip / postal code

Please enter zip / postal code

City

Please enter city

Country

Translation missing: en.return_portal_text.validation.simple_country

Email address

Please enter email address

Mobile

Reference (e.g. order number)

Please enter reference

I have read and agree to the terms You need to accept the terms

By submitting this return form, you confirm that you wish to exercise your right of cancellation in connection with the order number and items you have entered. Our processing of your personal data in connection with the return. You can read about this in our Privacy Policy, which you can find here: https://www.kvik.es/en-es/terms-and-conditions/privacy-policy You must accept the terms above

You are almost done!

We have received the information regarding your return. Please follow the steps below to complete the return.

A copy of the return information has been sent to .

Return slip

Download, print, and fill in the return slip.
Download
Prepare the package

Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Shipping label

Download and print your shipping label.

Download

Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

Don't have access to a printer?

Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

Don't have access to a printer?

Simply write the numerical code on the package.
Hand in your package

Drop off the package at a parcel shop. Find your nearest here.

Returportal

Returning items purchased online at Kvik.es