Fill out your information
You can return items purchased from us.
On this page you can pay for the shipping fee and get a return slip for your return.
Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.
When we receive the package we will inspect the products as quickly as possible. We will return you payment in the original means of payment.
We charge €7 for our return labels, but you are also welcome to return with own shipping labels.
We have received the information regarding your return. Please follow the steps below to complete the return.
A copy of the return information has been sent to .-
Prepare the package
Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
-
Shipping label
Download and print your shipping label.
Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.
Don't have access to a printer?
Simply present the QR code below when handing in your package. The QR code has also been sent to your email.
Don't have access to a printer?
Simply write the numerical code on the package.
-
Hand in your package
Drop off the package at a parcel shop. Find your nearest here.