Luxscents.nl Returnportal

We do not accept returns more than 14 days after delivery unless you have contacted us via email beforehand. - Remember to download the Return formular and fill it out to speed up the return process.

Return Formular Print out And Fill out

If you wish to return an item, you are responsible for covering the return shipping costs. However, if you contact us before returning the product, we’d be happy to offer you a 50% discount on your order — and you can keep the items, no return necessary.

info@luxscents.nl

Name

Please enter name

Address

Please enter address

Zip / postal code

Please enter zip / postal code

City

Please enter city

Country

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Email address

Please enter email address

Mobile

Reference (e.g. order number)

Please enter reference

I have read and agree to the terms You need to accept the terms

I understand that returns are only accepted within 14 days of delivery, and only if I contact you first. After 14 days, returns are not accepted without prior email communication. You must accept the terms above

You are almost done!

We have received the information regarding your return. Please follow the steps below to complete the return.

A copy of the return information has been sent to .

Return slip

Download, print, and fill in the return slip.
Download
Prepare the package

Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Shipping label

Download and print your shipping label.

Download

Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

Don't have access to a printer?

Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

Don't have access to a printer?

Simply write the numerical code on the package.
Hand in your package

Drop off the package at a parcel shop. Find your nearest here.

Returportal

Luxscents.nl Returnportal