Fill in your information

Once you have filled out this form, you will get a return slip and a shipping label for your return.

Please fill out the return slip and place it in the return package.

After we’ve received your return, our returns department will process it and resolve your claim. If your return meets the return conditions, we will issue a refund for your purchase.

Refunds will be issued to the same card that was used for making the purchase.

Name

Please enter name

Address

Please enter address

Zip / postal code

Please enter zip / postal code

City

Please enter city

Country

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Email address

Please enter email address

Mobile

Reference (e.g. order number)

Please enter reference

I have read and agree to the terms You need to accept the terms

You are almost done!

We have received the information regarding your return. Please follow the steps below to complete the return.

A copy of the return information has been sent to .

Return slip

Download, print, and fill in the return slip.
Download
Prepare the package

Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
Shipping label

Download and print your shipping label.

Download

Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

Don't have access to a printer?

Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

Don't have access to a printer?

Simply write the numerical code on the package.
Hand in your package

Drop off the package at a parcel shop. Find your nearest here.

Returportal

Fill in your information