Fill in your information
Once you have filled out this form, you will get a return slip and a shipping label for your return.
Please fill out the return slip and place it in the return package.
After we’ve received your return, our returns department will process it and resolve your claim. If your return meets the return conditions, we will issue a refund for your purchase.
Refunds will be issued to the same card that was used for making the purchase.
We have received the information regarding your return. Please follow the steps below to complete the return.
A copy of the return information has been sent to .-
Return slip
Download and fill out the return slip
Download -
Shipping label
Download and print your shipping label.
Download -
Prepare your return package
Please place your return items and, if applicable, your return slip in the return packaging. Attach your shipping label to the exterior of the package using tape.
NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.
-
Hand in your package
Hand in your return package at the carrier’s service point. Find your nearest here.
Don't have access to a printer?
Don't worry. Your return request is available as a label-free return. Write your code on the outside of your item's packaging. Please write the numbers clearly and legibly.
Don't have access to a printer?
Don't worry. Your return request is available as a label-free return. Show the QR code when you hand in the package at your drop-off point. The QR code has also been sent to you by email.