Proem Parades ApS

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You can return items purchased from us.

On this page you can pay for the shipping fee and get a return slip for your return.

Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address. When we have received your return,  we'll refund your purchase as soon as possible if the goods are in original condition.



Du kan returnere varer, som du har købt hos os.

På denne side kan du bestille en returseddel og købe returfragt til din returpakke.

Når betalingen er gennemført, så kan du på kvitteringssiden hente din returseddel og pakkelabel. Retursedlen og din købte pakkelabel vil også blive sendt til din angivne e-mail adresse.

Når vi har modtaget din returpakke, så vil vores kundeservice behandle den hurtigst mulig. Såfremt at din returordre opfylder betingelserne for retur, så sørger vi for at refundere dit køb.

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  1. Shipping label

    Download and print your shipping label.

    Download
  2. Prepare your return package

    Pack your return items and the return slip in the accompanying packaging. Affix your shipping label to the outside of the package with tape.

    NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.

  3. Hand in your package

    Hand in your return package at the carrier’s service point. Find your nearest here.


Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Write your 9-digit code on the outside of your item's packaging. Please write the numbers clearly and legibly.