Fill out your information / Indtast dine informationer
You can return items purchased from us. Return in Denmark is free and a free return label will come along with your order.
However if you still need a shipping label you can pay for the shipping fee and download your shipping label on the Receipt page.
The shipping label will also be sent to your e-mail address.
When we have received your return, we'll refund your purchase as soon as possible if the goods are in original condition.
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Du kan returnere varer, som du har købt hos os. Retur i Danmark er gratis og der følger en printet returlabel med din ordre. Skulle du alligevel have brug for en fragtlabel til os kan du på denne side bestille returfragt og købe en pakkelabel til din returpakke.
Når betalingen er gennemført, så kan du på kvitteringssiden downloade din pakkelabel til din returpakke. Din købte pakkelabel vil også blive sendt til din angivne e-mail adresse.
Når vi har modtaget din returpakke, så vil vores kundeservice behandle den hurtigst mulig. Såfremt at din returordre opfylder betingelserne for retur, så sørger vi for at refundere dit køb.
We have received the information regarding your return. Please follow the steps below to complete the return.
A copy of the return information has been sent to .-
Prepare the package
Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.
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Shipping label
Download and print your shipping label.
Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.
Don't have access to a printer?
Simply present the QR code below when handing in your package. The QR code has also been sent to your email.
Don't have access to a printer?
Simply write the numerical code on the package.
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Hand in your package
Drop off the package at a parcel shop. Find your nearest here.