Rikke Gravengaard - Copenhagen A/S

Udfyld dine informationer

Du kan returnere varer, som du har købt hos os.

På denne side kan du bestille en returseddel og købe returfragt til din returpakke.

Når betalingen er gennemført, så kan du på kvitteringssiden hente din returseddel og pakkelabel. Retursedlen og din købte pakkelabel vil også blive sendt til din angivne e-mail adresse.

Når vi har modtaget din returpakke, så vil vores kundeservice behandle den hurtigst mulig. Såfremt at din returordre opfylder betingelserne for retur, så sørger vi for at refundere dit køb.

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translation missing: en.return_portal_text.validation.simple_country
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  1. Return slip

    Download and fill out the return slip

    Download

  2. Shipping label

    Download and print your shipping label.

    Download

  3. Prepare your return package

    Please place your return items and, if applicable, your return slip in the return packaging. Attach your shipping label to the exterior of the package using tape.

    NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.

  4. Hand in your package

    Hand in your return package at the carrier’s service point. Find your nearest here.
Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Write your code on the outside of your item's packaging. Please write the numbers clearly and legibly.

Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Show the QR code when you hand in the package at your drop-off point. The QR code has also been sent to you by email.

QR-Code