Rikke Gravengaard - Copenhagen A/S

Udfyld dine informationer

Du kan returnere varer, som du har købt hos os.

På denne side kan du bestille en returseddel og købe returfragt til din returpakke.

Når betalingen er gennemført, så kan du på kvitteringssiden hente din returseddel og pakkelabel. Retursedlen og din købte pakkelabel vil også blive sendt til din angivne e-mail adresse.

Når vi har modtaget din returpakke, så vil vores kundeservice behandle den hurtigst mulig. Såfremt at din returordre opfylder betingelserne for retur, så sørger vi for at refundere dit køb.

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  1. Return slip

    Download, print, and fill in the return slip.

    Download
  2. Prepare the package

    Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.

  3. Shipping label

    Download and print your shipping label.

    Download

    Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

    Don't have access to a printer?

    Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

    QR-Code

    Don't have access to a printer?

    Simply write the numerical code on the package.

  4. Hand in your package

    Drop off the package at a parcel shop. Find your nearest here.