Skisport.ie

Order a return label at Skisport.ie

Here you can return items purchased on Skisport.ie

Enter your details and accept our terms and conditions. Once you have completed your order, you can pick up your return label on the receipt page or use a QR code when handing in the return parcel.

IMPORTANT WHEN RETURNING:

It is important that you read and accept the full text on this page.

How much does a return label cost?

If you order a return label through us, it costs € 16. This amount will be deducted from your return amount when we process your return.

Once we have received your return package, we will refund the amount to you within 1-5 working days. Please note that you have 14 days to return.

When using this return label, the following MUST be observed:

1. A physical packing slip should always be enclosed with the return package.

2. The order number must be entered when ordering on this page.

3. The parcel must have a maximum length of 60 cm at the longest link and a maximum weight of 10 kg.

4. Original packaging must be undamaged. This means that the item and its packaging must be securely packed in a bag or cardboard box. You may not put tape or a return label directly on the product's own packaging.

All 4 points must be met, otherwise there is no guarantee that your return can be completed.

If there is a defect in your item, or if you wish to make a complaint, it is important that you contact our customer service team BEFORE returning it.

Contact us here: info@skisport.ie

PLEASE NOTE: Skis and ski poles cannot be returned with this return label due to their length. Skis cannot be returned at all due to mounted bindings.

View our terms and conditions here

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  1. Prepare the package

    Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.

  2. Shipping label

    Download and print your shipping label.

    Download

    Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

    Don't have access to a printer?

    Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

    QR-Code

    Don't have access to a printer?

    Simply write the numerical code on the package.

  3. Hand in your package

    Drop off the package at a parcel shop. Find your nearest here.