Order a return shipping label

Here is where you can order the pre-paid return label to have your return or exchange sent to us. Proceed through the form and you will receive the return label to your email to use for your return or exchange.

To return your package, you can either book a pick-up with FedEx or find the nearest drop-off point where you can leave your package. Information on drop-off points can be found on the FedEx website.

Please also remember to register your return on https://www.skolyx.se/en/return so we also get the information on what you want to return and refund/change to. Please also include this information together with your order ID clearly in the package you send back.

If you have any questions, do not hesitate to contact us on ktj@skolyx.se

Best regards

Skolyx Team

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  1. Prepare the package

    Pack your return items and the return slip in your return packaging. Make sure the package is packed securely and according to the carrier's requirements.

  2. Shipping label

    Download and print your shipping label.

    Download

    Affix the shipping label to the largest, flat surface of the package. Ensure that your shipping label is legible and do not cover the barcode with tape.

    Don't have access to a printer?

    Simply present the QR code below when handing in your package. The QR code has also been sent to your email.

    QR-Code

    Don't have access to a printer?

    Simply write the numerical code on the package.

  3. Hand in your package

    Drop off the package at a parcel shop. Find your nearest here.