You can return items purchased from us within 14 days from date of delivery. If 14 days have gone by without handing in your return to a Service Point a refund can't be offered.

Items on Sale can not be returned, you can exchange your order or convert to store credit.

other items which also are exempted from being returned: goods with opened seal (underwear and socks). No return or exchange on gift cards, deposits and pre-order fees, books, newspapers, magazines, DVD, CD. We also do not accept returns or exchange on products that are intimate or sanitary, hazardous materials, gases or flammable liquids such as scents and perfumes.

Our returns are paid by customers and are booked on this return portal. Return shipping costs might vary depending on your location.

On this page you can pay for the shipping fee and get a return slip for your return.

Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.

Attach the shipping label onto the package and include the return slip inside the package.

Drop it of at your nearest service point.

We handle all returns promptly, a credit will automatically be applied to your credit card or original method of payment, usually within three business days, depending on bank or payment method.

Thank you for shopping at Vangelis, hope to see you soon again!

Team Vangelis

Customer Sender address

Returportal