Waycph ApS

Waycph Returns

We hope you love everything you order from us at waycph.com. If for any reason you are not fully satisfied with your order, you can return or exchange any article within 30 days of receipt. Please note that we must have your ordered items returned to our warehouse within 30 days of receipt. All items bought during Christmas 2020 can be returned till the 14th of January 2021.

On this page, you can request a return and receive a return slip for your package. Once the request for the shipping is complete, you’ll be able to download both your return slip and your shipping label on the receipt page. Both documents will also be sent to your e-mail address. 

As soon as we have received a returned article, it will undergo a quality control check according to our Return and Exchange Policy. All approved returns will be credited in the full amount (excluding shipping cost) to the credit card used for the original purchase.

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  1. Return slip

    Download and fill out the return slip

  2. Shipping label

    Download and print your shipping label.

  3. Prepare your return package

    Pack your return items and the return slip in the accompanying packaging. Affix your shipping label to the outside of the package with tape.

    NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.

  4. Hand in your package

    Hand in your return package at the carrier’s service point. Find your nearest here.

Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Write your code on the outside of your item's packaging. Please write the numbers clearly and legibly.

Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Show the QR code when you hand in the package at your drop-off point. The QR code has also been sent to you by email.