Nordic e-Commerce ApS

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You can return items purchased from us.

On this page, you can pay for the shipping fee and get a return slip for your return.

Once the payment is complete, you’ll be able to download both your return slip and your shipping label on the Receipt page. Both documents will also be sent to your e-mail address.

Once we have received your return package, our customer service will process it as soon as possible.

The returns are facilitated by Shipmondo and Nordic e-Commerce ApS.

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  1. Return slip

    Download and fill out the return slip

    Download

  2. Shipping label

    Download and print your shipping label.

    Download

  3. Prepare your return package

    Please place your return items and, if applicable, your return slip in the return packaging. Attach your shipping label to the exterior of the package using tape.

    NB! Make sure that the label is legible and do not cover the barcode on the label with tape or similar.

  4. Hand in your package

    Hand in your return package at the carrier’s service point. Find your nearest here.
Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Write your code on the outside of your item's packaging. Please write the numbers clearly and legibly.

Don't have access to a printer?

Don't worry. Your return request is available as a label-free return. Show the QR code when you hand in the package at your drop-off point. The QR code has also been sent to you by email.

QR-Code